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GreenGiga Privacy Policy
GreenGiga Technology Co., Ltd. and its affiliates (hereinafter referred to as " GreenGiga Technology"), as the operator of the GreenGiga platform, are fully aware of the importance of personal information to you. GreenGiga Technology will protect your personal information and privacy security in accordance with the provisions of laws and regulations. GreenGiga Technology has formulated this "Privacy Policy" and specifically reminds you: We hope that you will carefully read and understand this Privacy Policy before using the GreenGiga platform and related services so that you can make appropriate choices.
This Privacy Policy will help you understand:
• GreenGiga Technology will collect and use your information in accordance with the Privacy Policy, but will not collect personal information in a package by forced bundling simply because you agree to this Privacy Policy.
• When you use or enable related functions or services, GreenGiga Technology will collect and use relevant information as necessary to achieve the functions and services. Unless it is necessary information required to achieve basic business functions or in accordance with laws and regulations, you can refuse to provide it without affecting other functions or services. GreenGiga Technology will explain which information is necessary item by item in the privacy policy.
• If you are not logged in, GreenGiga Technology will use the device's corresponding identifier information to ensure the basic function of information push. If you are logged in, GreenGiga Technology will implement information push based on the account information.
• In order to make the function easy to operate and avoid manual input, GreenGiga Technology may apply for address book permissions. GreenGiga Technology respects your right to choose. If you do not want to obtain the address book, you can turn it off in the settings.
• Contacts, precise location, camera, microphone, and photo album permissions are not enabled by default and will only be used to implement specific functions or services with your explicit authorization. You can also withdraw authorization. It is particularly important to point out that even if GreenGiga Technology obtains these sensitive permissions with your authorization, it will not collect your information when the relevant functions or services do not require it.
•This Privacy Policy applies to your access and use of GreenGiga Technology's products and services through the GreenGiga application, GreenGiga official website, GreenGiga platform, GreenGiga software development kit (SDK) and application programming interface (API) for use by third- party websites and applications.
The following will help you understand in detail how GreenGiga Technology collects, uses, stores, transmits, shares, transfers (if applicable) and protects personal information; and help you understand how to query, access, delete, correct, and withdraw authorized personal information. Among them, GreenGiga Technology has highlighted the important terms and conditions related to your personal information rights and interests in bold, so please pay special attention.
1. How GreenGiga Technology collects and uses personal information
2. How GreenGiga Technology uses Cookies and other similar technologies
3. How GreenGiga Technology shares, transfers, and publicly discloses personal information
4. How does GreenGiga Technology store personal information?
5. How does GreenGiga Technology protect the security of personal information?
6. Manage your personal information
7. Privacy Policy Amendments and Notices
8. Contact GreenGiga Technology
Ⅰ. How GreenGiga Technology collects and uses personal information
GreenGiga Technology collects the information you actively provide when using the service, as well as the information generated by you in the process of using the function or receiving the service through automated means in the following ways:
1.1 Registration, Login, Authentication
1.1.1 Register and log in to your account
a. When you register and log in to the GreenGiga platform and GreenGiga Technology related services, you can create an account through your email , and you can complete the relevant network identity information (avatar, nickname, password), which is collected to help you complete the registration. You can also choose to fill in your gender, birthday, region and personal introduction to complete your information according to your own needs.
b. When you register and log in to the GreenGiga platform, you allow the inviter to obtain your email code by default.
c. You can also use a third-party account to log in and use GreenGiga . You will authorize GreenGiga Technology to obtain the public information you registered on the third-party platform (avatar, nickname, and other information you authorize) for binding with the GreenGiga account, so that you can directly log in and use this product and related services.
d. Logging in to a third-party account: When you use your GreenGiga account to log in to a third-party account, with your consent, GreenGiga Technology may share your nickname, avatar, and other information you authorize.
e. Based on the cooperation between GreenGiga Technology and telecommunications operators, when you use the GreenGiga "One-click Login" function, with your explicit consent, the operator will send your email address to GreenGiga Technology so that GreenGiga Technology can provide you with a quick login service. Email addresses are personal sensitive information. If you refuse to provide them, you will not be able to register and log in to GreenGiga using the "One-click Login" method , but it will not affect your registration and login through other methods, nor will it affect the normal use of other functions.
1.1.2 Authentication
When you use identity authentication functions or related services, you may need to provide your real identity information (real name, ID number, phone number) to complete real-name verification in accordance with relevant laws and regulations. This information is personal sensitive information and you can refuse to provide it. If you refuse to provide it, you may not be able to obtain related services, but it will not affect the normal use of other functions and services.
1.2 Play and browse
1.2.1 GreenGiga may collect necessary log information.
1.2.3 GPS geographic location is personal sensitive information. If you refuse to provide it, it will affect the normal use of related functions but will not affect the use of other functions.
1.2.4 GreenGiga Technology will display and recommend relevant information about your area to you based on the city corresponding to your IP address.
1.3 Publishing and Interaction
1.3.1 Information Release
a. When you post audio, video, pictures or other content or make comments, GreenGiga Technology will collect the information you post.
b. When you use the function of publishing pictures, audio and video, GreenGiga Technology will ask you to authorize camera, photo, and microphone permissions. If you refuse to authorize, you will not be able to use this function, but it will not affect your normal use of other functions of the GreenGiga platform.
c. Information collected by GreenGiga Technology due to the use of GreenGiga Technology's products or services . For example, information posted by other users may contain some of your information (such as information related to you in comments, messages, pictures, texts, audio and video).
1.4 Maintaining the operation of application systems
When you use GreenGiga During the app, we will obtain your mobile device information, including: Mac address, CPU information, memory information, SD card information, operating system version. This is used to collect abnormal information of the application, report errors after the application has problems, and ensure the stability and security of the system operation.
1.5 Safe Operation
1.5.1 Security guarantee function
GreenGiga Technology is committed to providing you with safe and reliable products and usage environment. Providing high-quality and reliable services and information is the core goal of GreenGiga Technology. The information collected to achieve security functions is necessary information.
1.5.2 Device Information and Log Information
a. In order to ensure the safe operation of the software and services, GreenGiga Technology will collect your hardware model, operating system version number, international mobile equipment identity number, unique device identifier, network device hardware address, IP address, WLAN access point, Bluetooth, base station, software version number, network access method, type, status, network quality data, operation, use, and service logs.
b. In order to prevent malicious programs and for security operations, GreenGiga Technology will collect information about installed applications or running processes, overall application operation, usage and frequency, application crashes, overall installation and usage, performance data, and application sources.
c. GreenGiga Technology may use your account information, device information, service log information, and information that GreenGiga Technology affiliates and partners may share with your authorization or in accordance with the law to determine account security, conduct identity authentication, and detect and prevent security incidents.
1.6 Connecting and controlling devices
a. When you use GreenGiga App to connect to GreenGiga products and devices, we will collect your device's location information, Wi-Fi list information, device SN code, device log, device status, usage history and Bluetooth information (including mobile phone MAC address, mobile phone device name, mobile phone device service information, Bluetooth signal strength) to help you connect your phone to the device and control the device with your phone . The App monitors the operating status of your device and performs remote control. This is the core business function of GreenGiga products and services. If you choose not to provide the above information, you will not be able to use this core function .
b. When you connect the GreenGiga device to your home grid, we can collect solar power and the current between the grid, home and battery.
1.7 Changes in the purpose of collecting and using personal information
When you place an order or contact us for customer service, we may request your contact information, such as your name, email address, shipping address, and telephone number.
Please understand that as GreenGiga Technology's business develops, there may be adjustments and changes to the functions and services provided by the GreenGiga platform. In principle, when new functions or services are related to the functions or services currently provided by GreenGiga Technology, the personal information collected and used will be directly or reasonably related to the original processing purpose. In scenarios where there is no direct or reasonable connection with the original processing purpose, GreenGiga Technology will inform you again and obtain your consent when collecting and using your personal information.
1. 8 Problem feedback and message push
When you have a question to give us feedback, you can upload photos or videos to describe your problem more clearly. If you choose to upload photos or videos, we will obtain your mobile phone album information.
If you enable notification permissions, to ensure GreenGiga When the App is closed or running in the background, it can receive push notifications and send instructions to GreenGiga products via Bluetooth. Our App will use the auto-start function (only for Android version) and obtain the Bluetooth information of your mobile device. If the message notification permission is turned off, there will be no auto-start.
1.9 Personal information collected and used without consent as required by law
Please understand that in the following circumstances, in accordance with laws, regulations and relevant national standards, GreenGiga Technology does not need to obtain your authorization to collect and use your personal information:
a. Directly related to national security and national defense security;
b. Directly related to public safety, public health, and major public interests;
c. Directly related to criminal investigation, prosecution, trial and execution of judgment;
d. For the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
e. The personal information collected is disclosed to the public by you on your own initiative;
f. Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
g. Necessary for entering into or performing a contract at your request;
h. Necessary for maintaining the safe and stable operation of the software and related services, such as discovering and handling failures in the software and related services;
i. Necessary for legitimate news reporting;
j. Academic research institutions conduct statistical or academic research based on public interests and when providing the results of academic research or descriptions to the public, they shall de-identify the personal information contained in the results;
k. Other circumstances stipulated by laws and regulations.
Please note that if the information cannot identify you alone or in combination with other information, it does not constitute your personal information in the legal sense; when your information can identify you alone or in combination with other information, or when GreenGiga Technology combines data that cannot be linked to any specific personal information with other personal information of yours, such information will be treated and protected as your personal information in accordance with this Privacy Policy during the period of combined use.
1.10 Other information
Details of the timing, subject matter and content of your communications with GreenGiga .
In the process of collecting and using the above personal information, we will mainly call the following mobile device permissions. When you enable any permission, it means that you authorize us to collect and use relevant personal information to provide you with corresponding services. You can also choose to change the scope of consent or withdraw your authorization at any time. After withdrawing the authorization, we will no longer collect personal information related to these permissions, and we will not be able to continue to provide you with corresponding services. However, your decision to withdraw consent or authorization will not affect our previous collection and use of personal information based on your authorization. When we want to use information for other purposes not specified in this policy, we will seek your consent in advance.
Ⅱ. How GreenGiga Technology uses Cookies and other similar technologies
Cookies and similar technologies such as device information identifiers are commonly used technologies on the Internet. When you use GreenGiga and related services, GreenGiga Technology may use related technologies to send one or more cookies or anonymous identifiers to your device to collect and identify information when you visit and use this product. GreenGiga Technology promises that it will not use cookies for any other purpose other than the purposes stated in this privacy policy. GreenGiga Technology uses cookies and similar technologies mainly to achieve the following functions or services:
2.1 Ensure safe and efficient operation of products and services
GreenGiga Technology may set cookies or anonymous identifiers for authentication and security, so that GreenGiga Technology can confirm whether you have logged into the service safely or whether you have encountered theft, fraud or other illegal activities. These technologies will also help GreenGiga Technology improve service efficiency and increase login and response speed.
2.2 Help you get an easier access experience
Using this type of technology can help you avoid repeating the steps and processes of filling in your personal information and entering search content (for example: recording searches, filling out forms).
2.4 Clearing Cookies
Most browsers provide users with the function of clearing browser cache data. You can perform the corresponding data clearing operation in the browser settings. If you clear it, you may not be able to use the services or corresponding functions provided by GreenGiga Technology that rely on cookies.
III. How GreenGiga Technology shares, transfers, and publicly discloses personal information
3.1 Sharing
3.1.1 Sharing Principle
a. Authorization and consent principle: GreenGiga Technology will not share your personal information without your consent , unless the shared personal information is de-identified and the third party cannot re-identify the natural person subject of such information. If the purpose of the third party's use of the information exceeds the scope of the original authorization and consent, they need to obtain your consent again.
b. Principle of legality and minimum necessity: The shared data must have a legal purpose, and the shared data must be limited to what is necessary to achieve the purpose.
c. Security and Prudence Principle: GreenGiga Technology will carefully evaluate the purpose of third parties using shared information, conduct a comprehensive assessment of the security capabilities of these partners, and require them to comply with the cooperation legal agreement. GreenGiga Technology will conduct strict security monitoring of the software development kit (SDK) and application programming interface (API) used by partners to obtain information to protect data security.
3.1.2 Shared information to implement functions or services
a. When you use the GreenGiga platform, the functions provided by GreenGiga Technology's affiliates or third parties, or when software service providers, smart device providers, system service providers and GreenGiga Technology jointly provide services for you, GreenGiga Technology will share the information necessary to achieve the business with these affiliates and third parties for comprehensive statistics and to provide services or commercial advertisements.
b. Login and bind other accounts: When you use your GreenGiga account to log in to a third-party product or service, or bind your GreenGiga account to other third-party accounts, with your consent, GreenGiga Technology will share your nickname, avatar, direct or indirect communication relationships and other information you authorize with the aforementioned products or services.
c. When you choose to publish information that can be synchronized to the products or services of GreenGiga Technology's affiliates or third parties, GreenGiga may use SDK or related technologies to share the published content and information with the providers of these products or services.
d . Location services: When you use location services, GreenGiga Technology will share GPS information with location service providers (Baidu Maps) through SDK or related technologies so that location results can be returned to you. GPS information is personal sensitive information. Refusal to provide it will only affect the location service related functions, but will not affect the normal use of other functions.
3.1.3 Realize advertising-related shared information
a. Advertising: GreenGiga Technology may share indirect portrait tags and de-identified device information or anonymized information that do not identify you with partners who entrust GreenGiga Technology to conduct promotion and advertising, in order to help them improve the effective reach of advertising without identifying you personally. Understand and manage advertising.
b. Advertising statistics: GreenGiga Technology may share de-identified device information or statistical information with service providers, suppliers and other partners of the business, which is difficult or impossible to associate with your real identity. This information will help GreenGiga Technology analyze and measure the effectiveness of advertising and related services.
3.1.4 Shared information on security and analysis statistics
a. Ensure safe use: GreenGiga Technology attaches great importance to the security of accounts, services and content. In order to protect the account and property security of you and other users and protect the legitimate rights and interests of you and GreenGiga Technology from illegal infringement, GreenGiga Technology and its affiliates or service providers may share necessary equipment, accounts and log information.
b. Analysis of product usage: In order to analyze the usage of GreenGiga Technology's services and improve the user experience, statistical data on product usage (crashes, flashbacks) may be shared with affiliates or third parties. It is difficult to identify your personal identity by combining these data with other information.
c. Academic research and scientific research: In order to enhance the scientific research capabilities in related fields and promote the level of scientific and technological development, GreenGiga Technology may share de-identified or anonymized data with scientific research institutes, universities and other institutions on the premise of ensuring data security and legitimate purposes.
3.1.5 Help you participate in marketing promotion activities
When you choose to participate in marketing activities held by GreenGiga Technology and its affiliates or third parties, you may be required to provide your name, mailing address, contact information, and bank account information. This information is personal sensitive information. Refusal to provide it may affect your participation in related activities, but will not affect other functions. Only with your consent will GreenGiga Technology share this information with affiliates or third parties to ensure that you receive consistent service experience in joint activities, or entrust a third party to redeem your rewards in a timely manner.
3.2 Transfer
a. GreenGiga Technology will not transfer your personal information to any other third party unless you have expressly consented.
b. As GreenGiga Technology's business continues to develop, GreenGiga Technology may merge, acquire, or transfer assets, and your personal information may be transferred as a result. In the event of the aforementioned changes, GreenGiga Technology will require the successor to protect your personal information in accordance with laws and regulations and security standards no less stringent than those set forth in this Privacy Policy. Otherwise, GreenGiga Technology will require the successor to obtain your authorization and consent again.
3.3 Public Display
a. GreenGiga Technology will not disclose your information publicly unless it complies with national laws and regulations or with your consent. GreenGiga Technology will adopt security protection measures that meet industry standards when disclosing your personal information publicly.
b. When announcing penalties for illegal accounts or fraudulent behavior, GreenGiga Technology will disclose the information of the relevant accounts.
c. After you authorize GreenGiga APP , your profile picture, nickname and other information will be displayed in related functions.
3.4 Personal information that is exempted from consent for sharing, transfer, or public disclosure in accordance with the law
Please understand that in the following circumstances, in accordance with laws, regulations and national standards, GreenGiga Technology does not need to obtain your authorization to share, transfer or publicly disclose your personal information:
a. Directly related to national security and national defense security;
b. Directly related to public safety, public health, and major public interests;
c. Directly related to criminal investigation, prosecution, trial and execution of judgment;
d. To protect your or other individuals’ life, property and other major legal rights and interests, but it is difficult to obtain their consent;
e. Personal information that you disclose to the public on your own initiative;
f. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
IV. How does GreenGiga Technology store personal information?
4.1 Storage location
GreenGiga Technology will store your personal information collected and generated during domestic operations in accordance with laws and regulations. Currently, GreenGiga Technology will not transfer the above information abroad. If GreenGiga Technology transfers it abroad, GreenGiga Technology will comply with relevant national regulations or seek your consent.
4.2 Storage period
GreenGiga Technology will only retain your personal information for the period necessary to provide GreenGiga programs and services: the information you publish and related information will be retained by GreenGiga Technology as long as you do not withdraw, delete or cancel your account. After the necessary period, GreenGiga Technology will delete or anonymize your personal information, unless otherwise provided by laws and regulations.
Ⅴ. How GreenGiga Technology protects the security of personal information
a. GreenGiga Technology attaches great importance to the security of your personal information and will strive to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information you provide from being improperly used or accessed, disclosed, used, modified, damaged, lost or leaked without authorization.
b. GreenGiga Technology will use encryption technology, anonymization processing and other reasonable and feasible means that are no less than those of its peers in the industry to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.
c. Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. GreenGiga Technology will do its best to ensure the security of the personal information you provide to GreenGiga Technology.
d. You are aware and understand that the system and communication network you use to access GreenGiga Technology's services may have problems due to factors beyond GreenGiga Technology's control. Therefore, GreenGiga Technology strongly recommends that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others.
e. GreenGiga Technology will formulate emergency response plans and immediately initiate emergency response plans when user information security incidents occur, and strive to prevent the impact and consequences of these security incidents from expanding. Once a user information security incident (leakage, loss) occurs, GreenGiga Technology will promptly inform you of the following in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures that GreenGiga Technology has taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you. GreenGiga Technology will promptly inform you of the relevant situation of the incident by push notification, email, letter, SMS and related forms. When it is difficult to inform you one by one, GreenGiga Technology will take reasonable and effective means to issue an announcement. At the same time, GreenGiga Technology will also report the disposal of the user information security incident in accordance with the requirements of the relevant regulatory authorities.
f. Once you leave the GreenGiga platform and related services, browse or use other websites, services and content resources, GreenGiga Technology will have no ability and direct obligation to protect any personal information you submit to software or websites outside the GreenGiga platform and related services, regardless of whether you log in, browse or use the above software or website based on GreenGiga 's links or guidance.
VI. Manage your personal information
GreenGiga Technology attaches great importance to your management of personal information and makes every effort to protect your rights to query, access, modify, delete, withdraw consent, and cancel your account so that you can protect your privacy and information security.
6.1 Self-selection and control of personalized recommendation information
6.1.1 Self-determination of receiving information
GreenGiga Technology's related information functions may be made based on non-human automatic decision-making mechanisms including information systems and algorithms.
6.2 Change or withdrawal of the scope of authorization
6.2.1 Change or revoke sensitive permission settings
a. You can turn off the GPS location, address book, camera, microphone, and photo album permissions in the device's own operating system to change the scope of consent or withdraw your authorization. After withdrawing authorization, GreenGiga Technology will no longer collect information related to these permissions.
b. After you use the GreenGiga APP , you can manage the application permissions obtained by the GreenGiga APP in the APP interface, and you can withdraw the application permission authorization for the APP .
6.2.2 Change or withdrawal of authorized information processing
Specific business functions and services will require your information to be completed. When you withdraw your consent or authorization, GreenGiga Technology will no longer be able to provide you with the functions and services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect GreenGiga Technology's previous processing of personal information based on your authorization.
VII . Information Protection
(1) We attach great importance to the security of personal information. We will strictly abide by relevant laws and regulations and take reasonable and feasible measures recognized by the industry to protect your personal information.
(2) We have used security measures that meet industry standards to protect the personal information you provide and prevent the data from being accessed, disclosed, used, modified, damaged or lost without authorization. We will take all reasonable and feasible measures to protect your personal information. For example, we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
(3) Please understand that we will do our best to ensure the security of your personal information, but the Internet environment is not 100% secure. Due to technical limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% security of information. If a security incident such as personal information leakage occurs, we will activate the emergency plan to prevent the security incident from expanding. After a security incident occurs, we will inform you by push notification email, phone call, SMS, etc. If it is difficult to inform you one by one, we will take reasonable and effective measures to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
Ⅷ. Privacy Policy Amendment and Notice
a. In order to provide you with better services, GreenGiga and related services will be updated and changed from time to time. GreenGiga Technology will revise this Privacy Policy from time to time. These revisions constitute part of this Privacy Policy and have the same effect as this Privacy Policy. Without your explicit consent, GreenGiga Technology will not reduce your rights under this Privacy Policy currently in effect.
b. After this Privacy Policy is updated, GreenGiga Technology will issue an updated version on the GreenGiga platform and remind you of the updated content through website announcements or other appropriate means before the updated terms take effect, so that you can keep up to date with the latest version of this Privacy Policy.
IX . Our Protection of Minors
We attach great importance to the protection of personal information of minors. GreenGiga products and services are not intended for children under the age of 14. Children are not allowed to create their own user accounts without the consent of their parents or guardians.